Restore purchases and manage a subscription

Refresh a purchase

Restore Purchases asks the App Store to refresh access on this device. It is separate from importing app data. Use it after reinstalling or moving devices, or when an existing subscription is not reflected.

1. Open Settings → Premium Access.
2. Choose Restore Purchases.
3. Wait and read the result.
4. Check Status and return to the feature.

Manage a subscription

Manage in Apple Subscriptions opens Apple’s subscription interface when available. Review the active product, renewal details, and options there. Signing into Coach Tools does not itself restore an App Store purchase.

• Use the App Store account associated with the purchase.
• Read the access or renewal date after changing a subscription.
• Cancellation and the end of current access may be different dates; use the displayed status.
• Backups do not include purchase entitlements.

Redeem an offer or retry product loading

Redeem Offer Code opens Apple’s secure sheet. Enter the code there and follow its result. If products cannot load, use Refresh in the plan screen and retry with connectivity.

• Eligibility and offers are determined in the purchase flow.
• A failed restore does not delete local workout data.
• If access remains wrong, record the message and app version for support.
• Do not include payment credentials or a full receipt in a general feedback message.